Demo roleReception Maddie
Calls, messages and bookings
A front-desk scenario for general enquiries, suitable bookings and clear human handover.
AI receptionists built for Australian business
Never let another good call go unanswered.
A natural Australian AI agent can answer approved enquiries, qualify the next step, coordinate a suitable time and hand off cleanly—while your team gets on with the job.
- Cover approved hours
- Coordinate your calendar
- Hand off to humans
Live Agent Lab
Consent firstHear the workflow, not a sales recording.
Selected demoReception MaddieConfiguration checked before access
AI voice demo · microphone access is never automatic
Use the scripted accessibility alternative
Agent: Hi, I’m an AI agent from Aussie Agents. What can I help with today?
Visitor: I’d like to know whether you can handle a new enquiry.
Agent: I can collect the approved details and explain the next step. I won’t claim a booking unless the calendar confirms it.
Result: Scenario explained. Simulation — no appointment created.
Four safe scenarios
Choose the agent that fits the job.
Each persona is fictional and selects a constrained demo scenario—not an unrestricted prompt.
Demo role
Demo roleProperty Alex
Buyer and vendor enquiries
A property scenario that captures intent and next steps without pretending to be an agent or adviser.
Demo roleMedical Mia
Non-clinical patient intake only
An AI intake scenario that avoids diagnosis, medical advice and sensitive details in the public demo.
Demo roleTrades Tom
Quote requests and dispatch
A trade-services scenario for job details, service areas and an orderly team handoff.
One connected conversation
From hello to booked—without skipping the checks.
A booking becomes confirmed only after the configured calendar provider accepts it.
1
Answer
Identify the call as AI and open with your approved greeting.
Incoming enquiryAustralia · caller timezone confirmed
2
Understand
Capture intent and the minimum details your workflow requires.
Scripted example
“I need help with a leaking tap.”
“What suburb are you in?”
Intent: plumbing enquiry3
Act
Check a permitted system and repeat the exact time and timezone.
Example availability1:00 pm2:00 pm2:30 pm · example3:30 pm
4
Sync
Record the verified result and make the human next step obvious.
- CRM can be updated
- Confirmation can be sent
- Human handoff preserved
All workflow panels above are scripted examples. Simulation — no appointment created.
Fits the way you already work
Connect the useful parts. Keep people in control.
We scope the systems an agent may use, the data it may collect and exactly when a person takes over. Connections remain “can connect via” until configured and tested.
Calendar
Can connect via a scoped scheduling provider.
CRM
Can connect via an approved CRM workflow.
Phone
Can connect via inbound routing and transfer.
SMS
Can connect via consent-aware messaging.
Can connect via approved follow-up templates.
Human handoff
Routes judgement and exceptions back to your team.
Manual and easy to lose track of
- Calls wait for the right person
- Voicemail creates another queue
- Details move across long email threads
- Availability takes back-and-forth
Handled, qualified and handed over clearly
- AI identifies itself and answers
- Captures the approved details
- Checks permitted availability
- Confirms only verified outcomes
Start with the right scope
One agent first. More capability when it earns its place.
Inclusions are shown here; final pricing, usage and terms require owner approval.
Reception
A focused front line for general enquiries and suitable bookings.
- Approved call scenarios
- Calendar-ready workflow
- SMS and email-ready follow-up
- Human handoff path
Growth
Broader coverage for teams with more intents and connected workflows.
- Everything in Reception
- Multiple approved scenarios
- Advanced routing and intents
- CRM workflow design
Custom
A scoped build for complex operations and specific requirements.
- Everything in Growth
- Custom workflow design
- Dedicated onboarding plan
- Priority support pathway
Trust is part of the workflow
Clear boundaries before a caller says hello.
The site is built around explicit AI disclosure, microphone consent, server-held credentials, scenario allowlists, minimal collection and a human alternative.
- AI identified in the demo and deployment prompt.
- Secrets stay server-side and sessions use short-lived credentials.
- Retention is disclosed before microphone consent or the demo stays disabled.
Frequently asked
Plain answers before you enquire.
What can an AI voice agent handle?
A configured agent can answer common enquiries, collect approved details, check permitted systems and hand a caller to a person. The exact scope is agreed for your workflow and tested before launch.
Will it replace my team?
It is designed to cover repeatable front-line work and make human handover clearer. Your team stays responsible for judgement, exceptions and conversations that need a person.
Can it book appointments?
It can check and create bookings when a supported calendar is configured, restricted and tested. A booking is only shown as confirmed after the calendar provider accepts it.
How do you handle privacy and AI disclosure?
The public demo identifies itself as AI and requires an explicit microphone action. Audio saving is off. A transcript is processed for the call and configured for zero days of retention, which means scheduled deletion rather than Enterprise zero-retention processing.
Meet your new front line
Tell us where the calls get stuck.
We’ll map the scenario, the systems it may touch and the moment your team should take over. This form is an enquiry—not an instant booking.
Business enquiry
Online enquiry delivery is not connected yet.
No details can be submitted from this form. A public contact channel will be added once it has been approved.